Shopping
What Shipping Methods Are Available?
We ship via standard post or express post, we can also deliver via DHL or UPS, throughout europe.
Do You Ship Internationally?
Currently, we ship to EU countries. The product would be delivered either from Finland or Denmark
How Long Will It Take To Get My Package?
It depends on where you reside and which shipment method you selected while ordering a product. Express delivery normally takes 3-5 business days, and standard delivery (Posti-Finland, PostNord Denmark) takes up to 12 days.
Payment
What Payment Methods Are Accepted?
All payments are processed securely by Link and Stripe. We do not store or process credit card transactions. You can pay via Google Pay or by credit card (Visa/Master/Dankort).
Orders & Returns
How do I place an Order?
You can place order either by webshop holycopenhagen.com or by contacting us directly at [email protected]
How Can I Cancel Or Change My Order?
Yes, you can cancel your order within 6 hours by writing to us at [email protected] to get a full refund. You can also get a full refund for a damaged product. The damaged product must be sent back to us, and we will provide the shipping fees.
Do I need an account to place an order?
No, you can skip the sign-up.
How Do I Track My Order?
We will provide you a tracking number as soon as order is placed.
How Can I Return a Product?
Yes, you can return the product within 14 days of receipt. The product must not be damaged.